Tuesday, August 01, 2006

Mobile Manners

I had been putting in 15 hours work days for a while. I missed a lot of sleep and to make up for it, was trying to doze off in the bus on my way to work. It takes at least an hour to reach work. The best thing to do in a bus is to read and the next best is sleep. But when you have fluffy eyes, I guess your priorities change. So there I was trying to get myself 40 winks. (Okay, make it 80). Then I suddenly hear someone’s mobile phone ringing on the highest possible volume. I am startled but quickly compose myself and try not to look too odd. I know that it’s a lady’s phone that’s ringing. I wait for her to pick up the phone. No, she just lets it ring for about 5-6 rings with the volume ramping up steadily. I am like ‘okay, we all have cell phones too, now pick up’. As if she heard what I was thinking, she picks up the phone.

I feel very relived and am about to go back to my 7th wink. Then I hear one real loud artificial laugh. This time I don’t startle as much and open my eyes with Herculean effort. No prizes for guessing, it’s the same lady on the same call. Whole bus can now hear this side of the conversation and not that they are all very happy about it. We all wished the lady could reduce the level of her voice. If you liked shouting so much, you could as well have done without the cell phone; the person at the other end almost can hear you without one. The woman is talking in Marathi and unfortunately I happen to understand bits and pieces of Marathi and never before I had felt sorry about it. Now I could make out a bit of what she is talking. It is about her cousin’s son. He is very cute. Good for the cousin. But apparently the cousin’s wife is really mean. She thinks she is the only woman in the world who has a cute kid. And how this caller woman and the person on the other end should be worried about it. Then the topic moves to some more family gossip and allied issues.

I am almost boiling with anger now and considering seriously the option of sounding rude by asking the lady to shut up. Am preparing my lines to make it most polite sounding but most forceful statement. How about ‘Lady, may be you should tone down when you are on the phone’ ? Umm.. sounds too artificial. Well, by that time my guardian angel woke up and the lady hung up for good. I never got to deliver my much prepared dialog. Well, it was anyway too late for me to get back to sleep. One more sleep deprived day was awaiting for me at work.

So much for this particular incident. But it will be an understatement to say I am really pissed off at the mobile courtesy level of people in general. (No, I don’t use offensive language often. Read my earlier posts if you don’t believe me. But this time I am really bugged)

So, borrowing from and adding to Waiter’s this post, some things I want people to keep in mind when they are using cell phones.
* Talk at a normal voice. There is no need to shout. Yes, the other person can hear you well. In fact the phones are so sensitive that the person at the other end can even hear if you whisper.
* Lost connections are a common thing. If you cant hear the other person during a call, then shouting ‘hello-hello’ at the top of the lungs is not going to improve your odds of getting the connection clear. Remain low voiced and if you cant hear them after 5 seconds, cut the call and redial.
* Don’t show off your high end mobile. No, girls stopped getting impressed with your phones long long ago. You are free to buy a mobile that comes with built in camera, radio, music player, home theater system, washing machine, refrigerator, lawn mower and scuba diving gear. That’s all your choice. But don’t think that makes you a great and cool guy. The only thing that can make you look cool is your attitude.
* When you see someone’s latest model mobile phone, don’t jump on it and ask for a test drive. May be some guys are OK with it, but for me my phone is my personal thing and I don’t want a total stranger to rummage through its innards. Ask politely and be sensitive about personal information on the phone
* Don’t send me chain SMSes. I have not forwarded a single SMS that was supposed to bring me good luck and I am still doing fine.
* Don’t send me dirty jokes, forwards, shayris, philosophy of life and other assorted junk. I outgrew them by 2001.
* Free SMS does not mean you have to exhaust them.
* Don’t give me a missed call and expect me to call back. If you want to talk to me, it better be at least worth spending your money on it. If someone is so keen on saving your money, they will cut the call and call you back anyway. Missed calls get to my nerves.
* When you speculate that the other person might be busy, ask him/her if we can talk now or not. Yes, even if its your spouse or the best friend. I have heard people talking from inside toilets.
* Don’t type an SMS when you are talking to someone. If its something urgent, like ‘honey, I will be late from office, don’t wait for dinner’, then excuse yourself from the group and return after sending the message.
* Its totally inappropriate to use the ringer in office meetings. Keep it in silent mode. Don’t use fancy ring tones at workplace. If not you, someone else is trying to think and work and you may disturb them.
* Change ring modes (silent, beep once, loud etc) based on the need. Do change them whenever your environment changes. It is only a small thing that you can do for your fellow human beings.

I can go on and on about this, but I think I you got the drift.
Please be considerate!

Feel free to add your manners tip in the comment section.

15 comments:

Sudhakar said...

Great one dude.. Most of the people unaware of Cellphone etiquette and make other people suffer.

1)Don't spoil other's sleep by calling in odd hours (10 PM - 8 AM) ,unless it is really urgent.
2)If someone is not taking your call, give them sometime to respond ,before calling them again and again.

Shastri said...

Sudhakar,
If only people put themselves in the others' shoes, the world would have been a better place. Usually its the other way around. People put others in their own shoes :) If they are bored after 10 PM they assume you are too and call you up.
As a principle I dont pick up calls after 10 PM unless its arranged beforehand.

Shruthi said...

Good one, Shastri! You seem to have covered most points, and Sudhakar covered the others
And one more thing. If somebody doesn't answer your calls for more than a month, understand that they don't want to talk to you :D.. and please give up! :)

On another note - you seem to be working really hard! :O

Shastri said...

Shruthi,
Yes indeed, I have at least one person whom I dont want to talk to! I sometime get paranoid about receiving calls from unknown numbers lest the caller be one of the dreaded ones !
About working hard, you know how it is. Either you have too little work or too much of it. It was the first kind till now and now its the second. Monitor my activity in the blog world and you will know :)

Sudhakar said...

Some more..

If you get "out of coverage for 2-3 days" ,then the person whom you are reaching lost his/her mobile and try to reach them on other alternative number.

To all the bosses in Software industry .. Don't call your subordinates on weekends.. You are anyway screwing up all the weekdays .. Atleast leave them on weekends..

Anonymous said...

Hi shastri.
Nice post and i fully agree,I read through your other posts and found them very intersting. You are a good writer.

Mail you later.

Cheers

Gautam

Viky said...

I wont say its a manner tip, but its a tip allright.

If you are not such an important guy in your project, and it can well go through without your coming to office to send a few mails to the onsite fella, you may want to consider this.

Friday night in the parking lot, remove the battery from the phone without switching it off. This will ensure a dirty exit, and prompt "Unreachable" message to the caller instead of "switched off".

This is a great face-saver on Monday morning when you are explaining your absence.

Viky said...

The new look is refreshing.

Shastri said...

Gautam! So you were here :) Will look forward for your mail.

Viky: Yes, in spite of what we really might want to believe, we are not as important or indispensable to the company. Good to know you like the new template too :)

anandanubhava said...

First of all, very nice template... cool look, futuristic!

Indians are never known to resepect privacy, the environment or rules. You see it all the time - loud calls, loud reverse horns at 2 am, 120 db honks, etc.
The abundant ambient noise level is sure to make one less sensitive to sound/ noise. Can't really blame that lady if she's on her way to losing her full range of hearing... :-)

Shastri said...

Anand,
Indians indeed seem to be resistent to noise, dust or any other forms of inconvenience in general. For all we know, it might be that only people like me and you make fuss about the mobile phones and cars making noise, while the rest of the 1000+ million people still live happily ever after.
And as far as the lady's hearing, your doubts seem to be valid. I recently observed that the lady shouts at the top of her lungs irrespective of she is talking over the phone or to the person in the next seat :)

chitra said...

Irritating howdu...aadre kopa baroshTu shTondu traas aayitha raayare?

Shastri said...

ಅಯ್ಯೋ, ನಾನು ಸಾಧಾರಣವಾಗಿ ಬಹಳ ಸಾಧು ಪ್ರಾಣಿ ಚಿತ್ರಾ, ಆದ್ರೆ ಆವತ್ತು ಮಾತ್ರ ಪಿತ್ತ ನೆತ್ತಿಗೆ ಏರಿ ಬಿಟ್ಟಿತ್ತು... ನಿದ್ದೆಗೆಟ್ಟಿದ್ದಕ್ಕೆ ಇರಬಹುದು. ನನಗೆ ಸಿಟ್ಟು ಬಂತೋ ಅಥವ ಕಿರಿಕಿರಿ ಆಯ್ತೋ ಅನ್ನೋದು ಅಷ್ಟು ಮುಖ್ಯ ಅಲ್ಲ ಬಿಡಿ ಇಲ್ಲಿ. ಆದರೆ ಕೆಲವ ಜನರು ತಮ್ಮ ಸುತ್ತ ಮುತ್ತಲಿನವರ ಬಗ್ಗೆ ಎಷ್ಟು ಅಸಡ್ಡೆಯಿಂದ ವರ್ತಿಸುತ್ತಾರೆ ಎಂದು ಯೋಚಿಸಿದಾಗ ರೇಜಿಗೆಯಾಗುತ್ತದೆ.
Chitra: I am generally pretty patient. But on that particular day (may be because I was sleep deprived), I had lost all my cool. Its immaterial whether I was just annoyed or got angry. The bigger reson for my worry is that some people dont give a $**t for the rest of us.

Anonymous said...

Hey,
Good post. My addition would be

Do not answer your phone when you are in a restaurent. It's so rude. Be considerate towards your fellow diners.

bachodi said...

Some time back, i too expressed my irritations in my blog for same antiquates . A related read if you wish.
http://bachodi.wordpress.com/2007/01/11/educated-illiterates-and-their-corporate-etiquettes/